Mission
The Telecommunications Shared Services Benchmarking Association™ (TSSBA™)
is an association of shared services professionals, in the telecommunication industry, that compare operating performance and identify the
best business practices.
Performance
Data
Performance
statistics help companies determine where they stand vs. similarly
situated organizations. Telecommunications Shared Services Benchmarking
Association™ will gather data in the form of group studies
on behalf of participants.
Process
Data
Process findings
help companies determine leading edge practices in shared services
performance.
Membership
Membership
is open to individuals employed as permanent employees in shared
services organizations within telecommunications companies.
Benefits
of Membership
Studies:
TSSBA™
will identify and present to members opportunities to participate
in Benchmarking studies on various topics of importance to shared
services organizations.
There are two
types of Benchmarking studies provided:
- Association
studies are offered to the membership as a whole with costs divided.
- Single company
sponsored studies addressing the interest of one member company
can be offered to other selected members for no fee.
The association
will also support industry benchmarking efforts:
- Research
- Access public and private databases.
- Identify
study participants - Top companies interested in benchmarking
shared services issues.
- Collect
data - Manage response collection with the participants as a third
party.
- Lead site
visits - Structure with best participants.
Roundtables:
Interest group roundtables will be organized throughout the year.
Members will pay a nominal fee to join real and virtual roundtable
discussions that address specific processes.
Cost:
Currently, membership in TSSBA™ is FREE! Costs
of studies are shared by the participants.
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